SUPPORT

Ylem Limited provides a wide range of professional services to meet your needs. We promise to provide every service with a smile and to your highest level of satisfaction.

Remote Maintenance

We provide 24x7x365 support, whenever you need it. Our technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions


Disaster Recovery

Our business continuity solution is about more than just back up. It’s designed to quickly revive your network following any unplanned downtime, and ensure your employees are operating productively as soon as possible


Direct Support

We have technicians proactively monitoring the entire backup process to ensure things are working as expected. Our dedicated team will keep a watchful eye over your protected servers, ready to jump into action should any problems arise. And if the worst should happen, don’t worry we’ll have you back up and running quickly

Business Continuity

Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again

Custom Project Work

We also offer a wealth of project experience around business critical services and solutions including software development, migrations, setups, configurations, and more.

Monitoring and Care

We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it, in many cases before you’ve even realised there’s an issue.